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Teal Belt Consultants

醫學美容中心顧客的整體滿意度數據有助醫學美容中心持續改善服務質素

Teal Belt Consultants
17.08.2018 09:00

 

醫普健國際有限公司成立於2007年,主力協助醫學美容中心提供專業、有效率及優質的顧客關係服務管理丶人事管理丶藥物及器材採購管理等服務。有助醫學美容中心提升顧客服務質素及拓展業務。

 

醫普健國際有限公司行政總經理黃瑋君說:"為了協助醫學美容中心客戶提升顧客服務質素,本公司會定期為我們的客戶分析所收集的顧客滿意度問卷調查。跟據其中一間醫學美容中心客戶在2017年1月至2018年6月期間,邀請在場顧客填寫的顧客滿意度問卷進行分析,結果顯示97.4%的顧客表示對該醫學美容中心的整體滿意度為高度滿意(66%)及頗為滿意(31%)。這些數據有助醫學美容中心持續改善服務質素。"

 

醫普健國際有限公已榮獲英國 BSI(British Standards Institution) 公司頒發的ISO 9001:2015證書,質量管理系統範圍包括給醫學美容中心提供顧客關係管理及行政管理。更是全港第一家為醫學美容中心提供客戶關係管理服務及行政管理服務公司在這範疇內獲得BSI香港ISO9001:2015認證。

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如有垂詢,請致電(852)3796 2513 Teal Belt Consultants Ltd. 

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